Privacy Policy

Last updated: October 25, 2026

1. Introduction

Astrum Horizons Pty Ltd ("we", "our", or "us") operates Astrum Survey, a satellite site survey platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

  • Name and email address when you request a demo or contact us
  • Company name and other business details
  • Account information when you register for our service
  • Survey data, including photos, location information, and site details

2.2 Automatically Collected Information

When you access our website or use our mobile applications, we may automatically collect:

  • Device information (type, operating system, browser)
  • IP address and general location
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and complete survey assignments
  • Communicate with you about our services
  • Respond to your inquiries and support requests
  • Analyze usage patterns and optimize our platform
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information:

  • With your consent or at your direction
  • With service providers who assist in our operations
  • To comply with legal obligations or protect our rights
  • In connection with a business transfer or acquisition

5. Data Storage and Security

We store data on secure servers in Australia using Microsoft Azure. We implement appropriate technical and organizational measures to protect your information, but no system is completely secure.

6. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Data portability

7. Cookies

We use cookies and similar technologies to improve your experience, analyze usage, and personalize content. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through the contact form.

Astrum Horizons Pty Ltd