Last updated: October 25, 2026
By accessing or using Astrum Survey ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
Astrum Survey is a software platform for managing satellite site surveys, provided by Astrum Horizons Pty Ltd ("Company", "we", "us", or "our"). The Service includes a web portal and mobile applications for creating, capturing, and reviewing site surveys.
To use the Service, your organization must create an account. You agree to provide accurate and complete information during registration and to keep this information up to date.
You are responsible for maintaining the security of your account and for all activities that occur under your account. You must notify us immediately of any unauthorized use.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
You retain ownership of all content you submit to the Service, including survey data, photos, and site information ("Your Content"). By submitting Your Content, you grant us a license to use, store, and process it to provide the Service.
You are solely responsible for Your Content and the consequences of posting or publishing it. You represent that you have all necessary rights to Your Content.
The Service, including its software, design, and content (excluding Your Content), is owned by the Company and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or reverse engineer any part of the Service.
Pricing and payment terms are established in your separate service agreement or order form. All fees are non-refundable unless otherwise stated in your agreement.
We strive to maintain high availability, but we do not guarantee that the Service will be available at all times or free from errors. We may suspend or terminate the Service for maintenance or other reasons with or without notice.
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
You agree to indemnify and hold harmless the Company from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.
We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.
We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the new Terms on this page. Your continued use of the Service after changes constitutes acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with Australian law, except where prohibited by law.
These Terms, together with our Privacy Policy and any separate service agreement, constitute the entire agreement between you and the Company regarding the Service.
If you have questions about these Terms, please contact us through the contact form.
Astrum Horizons Pty Ltd